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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Everyday banking

Ideal service for my everyday banking Reviewed on: 15th February 2024

What’s not to like?

Really easy to use, great cashback and some interest on current a/c. What’s not to like? I love it! Reviewed on: 15th February 2024

Fantastic digital bank

Great service, easy to use app and great interest rate Reviewed on: 15th February 2024

I love the 1% cash back on all card transactions.

I love the 1% cash back on all card transactions. It builds up surprisingly fast. Reviewed on: 15th February 2024

Amazing staff and good website I’ve had no problems...

Amazing staff and good website I’ve had no problems at all and excellent service Reviewed on: 15th February 2024

Brilliant banking!

Great bank, great app, simple to use online and great value for money. I wish I would have moved years ago. I have recommended Chase to all my friends and family. Reviewed on: 15th February 2024

So far I’ve had nothing but a great experience with...

So far I’ve had nothing but a great experience with interaction with chase staff Reviewed on: 15th February 2024

Very hard when contesting payments.

Very hard when contesting payments. Customer service are nowhere near as good as Amex. Reviewed on: 15th February 2024

Easy to transfer money, and I can check PIN for...

Easy to transfer money, and I can check PIN for the app Reviewed on: 15th February 2024

Exccellent nothing negative .

Savings and save the change round up are excellent. I had issues abroad and contacted chase and issue resolved in less than 1 minute Reviewed on: 15th February 2024

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