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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

User friendly

User friendly with benefits of the savings account Reviewed on: 13th February 2026

Chase bank discriminate against elderly by only acce...

Chase bank discriminate against elderly by only accepting passport or driving licence as id! Reviewed on: 13th February 2026

Trouble free banking.

Trouble free banking. Clear information, useful summaries good service. Reviewed on: 13th February 2026

Been great from start to finish.

Been great from start to finish. No problems at all, easy to set up savings pots Reviewed on: 13th February 2026

Cashback

The 1% cashback means I basically pay for everything using my chase card. As a student it gives you a bit of extra money and you don’t have to do anything you are not already doing. The app also makes it easy to transfer money between accounts. Reviewed on: 13th February 2026

Internet account so easy to use

Internet account so its easy to check my balances. Instant message when cash goes in or withdrawn. When my card was hacked superb action to protect my account and refund me. Reviewed on: 13th February 2026

Excellent service...

Everything is so easy to do and the customer service team are always there to help Reviewed on: 13th February 2026

So easy to use at very fast at replying if...

So easy to use at very fast at replying if any queries Reviewed on: 13th February 2026

Hassle free, easy to use!

Hassle free, easy to use their app and so easy to manage all accounts in one place Reviewed on: 13th February 2026

Excellent app, easy to use for day to day banking.

Excellent app, easy to use for day to day banking. Reviewed on: 13th February 2026

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