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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Just a nobrainer.

Just a nobrainer. Such an easy to use straightforward app and account. Really easy to navigate too. Reviewed on: 15th February 2024

Best Bank by far!

I have been saving and banking with Chase for around 2 years now.Having worked for a major British Bank previously, my experience has been nothing short of first class! Reviewed on: 15th February 2024

safe to say that it is my best banking experience ev...

safe to say that it is my best banking experience ever - I am in my mid 40's... Reviewed on: 15th February 2024

I love my chase account!! It's changed the way I travel

I love my chase account! Love the ease of using it fee free abroad and has changed the way i travel. previously, i used to exchange money before holiday with often less than great exchange rates. It also meant i'd have a bundle of cash with me all the time on holiday which isn't great! With chase i just spend on my card and get an almost perfect exchange rate with no fees. I also love the 1% cashback on debit card purchases, it may not seem much but can add up to a nice pot of cash over several weeks or months. I haven't had any real issues so i'm not really sure how their customer service is in a difficult situation but i am loving my account so far. Reviewed on: 15th February 2024

Great service

They are great and the best in customer service! Reviewed on: 15th February 2024

I have been with Chase for a year now and cannot fau...

I have been with Chase for a year now and cannot fault them. Reviewed on: 15th February 2024

Excellent experience would highly recommend

Excellent experience would highly recommend Reviewed on: 15th February 2024

Can't rate customer service as haven't had to use.

Can't rate customer service as haven't had to use. Very good acc, the app hangs a it, only criticism I can think of. Reviewed on: 15th February 2024

Great Cashback Scheme and good savings rate

Great Cashback Scheme and good savings rate Reviewed on: 15th February 2024

Happy Chase Customer

Quick account opening process, cashback for a year, easy app to use. Reviewed on: 15th February 2024

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