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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

safe to say that it is my best banking experience ev...

safe to say that it is my best banking experience ever - I am in my mid 40's... Reviewed on: 15th February 2024

I love my chase account!! It's changed the way I travel

I love my chase account! Love the ease of using it fee free abroad and has changed the way i travel. previously, i used to exchange money before holiday with often less than great exchange rates. It also meant i'd have a bundle of cash with me all the time on holiday which isn't great! With chase i just spend on my card and get an almost perfect exchange rate with no fees. I also love the 1% cashback on debit card purchases, it may not seem much but can add up to a nice pot of cash over several weeks or months. I haven't had any real issues so i'm not really sure how their customer service is in a difficult situation but i am loving my account so far. Reviewed on: 15th February 2024

Great service

They are great and the best in customer service! Reviewed on: 15th February 2024

I have been with Chase for a year now and cannot fau...

I have been with Chase for a year now and cannot fault them. Reviewed on: 15th February 2024

Excellent experience would highly recommend

Excellent experience would highly recommend Reviewed on: 15th February 2024

Can't rate customer service as haven't had to use.

Can't rate customer service as haven't had to use. Very good acc, the app hangs a it, only criticism I can think of. Reviewed on: 15th February 2024

Great Cashback Scheme and good savings rate

Great Cashback Scheme and good savings rate Reviewed on: 15th February 2024

Happy Chase Customer

Quick account opening process, cashback for a year, easy app to use. Reviewed on: 15th February 2024

I love the App and the customer service is great.

I love the App and the customer service is great. I get easy way of moving funds from my savings to my current account. Everything feels very transparent and honest. I highly recommend Chase! Reviewed on: 15th February 2024

Best UK bank I have ever used! Period.

I think the cash back service on every transaction is a game changer. I have never thought of leaving chase and have been referring it to anyone and everyone. The app UI is super intuitive, easy to work with and fun+professional looking, as it should be. Keep up the good work chase! Reviewed on: 15th February 2024

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