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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

App is brilliant, very easy to use

App is brilliant, very easy to use Reviewed on: 15th February 2024

Just amazing customer service and interest

Just amazing customer service and interest Reviewed on: 15th February 2024

Since signing up for the cashback account, it’s been...

Since signing up for the cashback account, it’s been ready to see a reward for my everyday spending. I’m spending the money anyway, so why not get rewarded?? Reviewed on: 15th February 2024

Queries and App

Love speaking directly to a human when have query. Quick turnaround time on providing card. Very easy and clear App to use. Reviewed on: 15th February 2024

I always feel like Chase is giving me something in r...

I always feel like Chase is giving me something in return for me using their service. 10/10. Easy to use app. Customer services excellent. No complaints. Reviewed on: 15th February 2024

Enjoyed cashback and saving interests

Enjoyed cashback and saving interests Reviewed on: 15th February 2024

Exceptional Service at Chase Bank

Chase Bank stands out for its exceptional service, offering professional and efficient assistance both online and on the telephone. Staff members are knowledgeable and dedicated to understanding customers' needs, providing tailored solutions. Their user-friendly online and mobile banking platforms make managing finances convenient. Overall, Chase's commitment to excellence in service makes them a top choice for individuals like myself. Reviewed on: 15th February 2024

Easy to use app, cashback offers, good integration w...

Easy to use app, cashback offers, good integration with Nutmeg, amazing customer service. I'm enjoying banking with Chase Reviewed on: 15th February 2024

Love it’s speed and simplicity

Love Chase, so easy to use and so quick moving money between accounts. Reviewed on: 15th February 2024

Very good current account with plenty of rewards, ex...

Very good current account with plenty of rewards, excellent app. The only downside is the lack Chaps payments and international payments which makes it unsuitable as a sole current account. Reviewed on: 15th February 2024

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