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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Brilliant account so much so I have been transferrin...

Brilliant account so much so I have been transferring money to it on a monthly basis Reviewed on: 15th February 2024

Great allrounder, cashback and topup feature!

Easy to set up, great to be able to have multiple pots/accounts to separate money, was easy to resolve a problem, love the cashback and top up feature. easy to transfer between accounts. I also have the saving accounts which has great interest Reviewed on: 15th February 2024

App is brilliant, very easy to use

App is brilliant, very easy to use Reviewed on: 15th February 2024

Just amazing customer service and interest

Just amazing customer service and interest Reviewed on: 15th February 2024

Since signing up for the cashback account, it’s been...

Since signing up for the cashback account, it’s been ready to see a reward for my everyday spending. I’m spending the money anyway, so why not get rewarded?? Reviewed on: 15th February 2024

Queries and App

Love speaking directly to a human when have query. Quick turnaround time on providing card. Very easy and clear App to use. Reviewed on: 15th February 2024

I always feel like Chase is giving me something in r...

I always feel like Chase is giving me something in return for me using their service. 10/10. Easy to use app. Customer services excellent. No complaints. Reviewed on: 15th February 2024

Enjoyed cashback and saving interests

Enjoyed cashback and saving interests Reviewed on: 15th February 2024

Exceptional Service at Chase Bank

Chase Bank stands out for its exceptional service, offering professional and efficient assistance both online and on the telephone. Staff members are knowledgeable and dedicated to understanding customers' needs, providing tailored solutions. Their user-friendly online and mobile banking platforms make managing finances convenient. Overall, Chase's commitment to excellence in service makes them a top choice for individuals like myself. Reviewed on: 15th February 2024

Easy to use app, cashback offers, good integration w...

Easy to use app, cashback offers, good integration with Nutmeg, amazing customer service. I'm enjoying banking with Chase Reviewed on: 15th February 2024

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