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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Easy to use and efficient with their notifications w...

Easy to use and efficient with their notifications when I use the card Reviewed on: 13th February 2026

Very easy resolving any issue that arise and UK cal...

Very easy resolving any issue that arise and UK call center Reviewed on: 13th February 2026

Easy to use

Easy to use and great value. Love the way you can rapidly move money across accounts and the integration with JPM Personal Investing Reviewed on: 13th February 2026

Chase app works perfectly, it is free and works when...

Chase app works perfectly, it is free and works when I need it Reviewed on: 13th February 2026

Great current account with immediate transaction upd...

Great current account with immediate transaction updates and no charges on card actions abroad Reviewed on: 13th February 2026

Great interest rates for the savings acount that ac...

Great interest rates for the savings acount that accompanies the current account and perks - app is seamless and easy to use. Haven’t faced any issues with chase. Was very happy with the switch offer Reviewed on: 13th February 2026

Excellent

Everything is top rate. The communications are always exactly what are needed and in good time. Excellent Reviewed on: 13th February 2026

Faultless

Always correct Customer service is perfect Reviewed on: 13th February 2026

App easy to use, customer service fast and helpful.

App easy to use, customer service fast and helpful. Cashback and interest used to be a lot higher, though. Reviewed on: 13th February 2026

Great service, very easy to use app.

Great service, very easy to use app. Reviewed on: 13th February 2026

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