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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48944 reviews)

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4.94

Based on 48,944 reviews, last reviewed 28th Mar 2026

448600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Not just the current account.. Not just the current account but Chase's saving account is excellent as well. Reviewed on: 28th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48944)

Review of the Chase Bank, Current account:

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

Easy to use

Easy to use and great value. Love the way you can rapidly move money across accounts and the integration with JPM Personal Investing Reviewed on: 13th February 2026

Chase app works perfectly, it is free and works when...

Chase app works perfectly, it is free and works when I need it Reviewed on: 13th February 2026

Great current account with immediate transaction upd...

Great current account with immediate transaction updates and no charges on card actions abroad Reviewed on: 13th February 2026

Great interest rates for the savings acount that ac...

Great interest rates for the savings acount that accompanies the current account and perks - app is seamless and easy to use. Haven’t faced any issues with chase. Was very happy with the switch offer Reviewed on: 13th February 2026

Excellent

Everything is top rate. The communications are always exactly what are needed and in good time. Excellent Reviewed on: 13th February 2026

Faultless

Always correct Customer service is perfect Reviewed on: 13th February 2026

App easy to use, customer service fast and helpful.

App easy to use, customer service fast and helpful. Cashback and interest used to be a lot higher, though. Reviewed on: 13th February 2026

Great service, very easy to use app.

Great service, very easy to use app. Reviewed on: 13th February 2026

Amazing service and products but loving the support!

Amazing service and products but loving the support! Reviewed on: 13th February 2026

Best bank ever!

Best bank ever, simple, easy and always on hand. I wouldn’t bank anywhere else again Reviewed on: 13th February 2026

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