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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Exceptional Banking Experience with Chase

Chase Bank has proven to be an excellent choice for my banking needs. The professionalism and helpfulness of their support team set a high standard. The 1% cashback on certain transactions and favorable exchange rates add a valuable dimension to my experience. While these perks are commendable, I look forward to potential future additions, such as life and travel insurance, to further enhance the overall banking package. Chase is undoubtedly a bank that combines great service with lucrative benefits. Reviewed on: 15th February 2024

Excellent and easy to use banking App.

Excellent and easy to use banking App. Chat feature provides easy access to Chase staff who are responsive, polite and helpful. Reviewed on: 15th February 2024

It's good to have cashback when spening money!

It's good to have cashback when spening money! Reviewed on: 15th February 2024

Excellent customer service and great reward scheme.

Excellent customer service and great reward scheme. Reviewed on: 15th February 2024

Cashback Offer too good to miss

Banking with Chase as my most active account over the last 12 months has been seamless. No hassle at all. Also great to take abroad on holiday, still gain cashback and not be charged any withdrawal or spending fees. Reviewed on: 15th February 2024

Great cashback 1%!

Great cashback 1%! I messed up my pots, called up Chase and the lady was so understanding and helpful. I've used abroad without any issues. Reviewed on: 15th February 2024

Chase Bank

Chase Bank has been nothing but excellent since I opened my account. Great interest rates and bonuses such as cash back. Excellent communication and app features. Reviewed on: 15th February 2024

Easy, friendly app and investment portal

Very easy application, link with my investment with Nutmeg in one portal. Nice concept about the round up savings. It will be great to lower the threshold of getting cashback, as believe there are people who has multiple current account and using Chase for daily grocery or small/medium expense only. Reviewed on: 15th February 2024

Have found Chase to be excellent.

Have found Chase to be excellent. Initially wary of being an app but it's easy to use. Receiving notifications when a payment has been made promptly is reassuring. Have had no problems transferring money into the account. When I contacted Chase by phone was answered promptly by a human - wonderful. Reviewed on: 15th February 2024

Excellent options and costless European transactions.

Excellent options and costless European transactions. Reviewed on: 15th February 2024

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