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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Brilliant app,

Brilliant app, and easy to talk to a real person very quickly by calling from the app. Serves my needs brilliantly. The saving rates are also very competitive Reviewed on: 15th February 2024

The Best British Bank - is American!

Since I've been banking with Chase (both current and savings accounts) I've found the experience to be mainly extremely positive. The main point of contact is the App of course, and this is clear and simple to use without being patronising. It's gauged just about perfectly. All the extras, like round ups, are very much appreciated too. Downsides: messaging staff can be a bit of a trial. More than once I've felt like I was dealing with a bad AI and on occassion had to challenge them on that. They are very slow and mechanical in their interactions. On the upside, they always resolve an issue - eventually - but it can test your patience. The App's only downside is constantly pushing 'Nutmeg'. I am not nor never will be in the market for share dealing so why can't I turn that off? Even Google lets me ask not to see an ad again so why not Chase, who are far more human. Despite these niggles, they are head and shoulders the best banking option in the UK right now, and have been since they launched. Overall I am very happy with them indeed. Reviewed on: 15th February 2024

The 1% cash back every time you spend is great!

The 1% cash back every time you spend is great! Reviewed on: 15th February 2024

Very happy overall.

Very happy overall. Excellent app, customer service and range of market leading products. I enjoy the ability to use my card domestically and abroad. My account was easy to open and I have not had any issues at all. Highly recommend! Reviewed on: 15th February 2024

Brilliant App

Cash back on spending. Brilliant App, provides helpful messages each time you spend. Giving extra security protection Reviewed on: 15th February 2024

Let me start by saying I've had bank account with al...

Let me start by saying I've had bank account with all big Street names but chase is miles in front I've never waited longer than 3 dial tones to speak to customer service ,, they are helpful they stop or hold suspicious incoming or out going payments, they remind you about direct debits and keep the money so you don't get late fees like other banks ,, I live this account I really so in my eyes I'll never put my money anywhere else other than chase love u guys Reviewed on: 15th February 2024

Best bank I have ever had!

Best bank I have ever had, everything is so easy to use and it’s all simple to view and use Reviewed on: 15th February 2024

Best bank in uk, bouns on using your card , instant...

Best bank in uk, bouns on using your card , instant notification Reviewed on: 15th February 2024

Easy to use application, helpful & straight forward

Easy to use application, helpful & straight forward Reviewed on: 15th February 2024

Very easy to use app and i have never had any issues...

Very easy to use app and i have never had any issues with your service Reviewed on: 15th February 2024

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