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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Comparing to my previous bank experience with 3 brit...

Comparing to my previous bank experience with 3 british banks Chase is head and shoulders above. Reviewed on: 18th February 2026

A decent banking option for convenience

Decent online interface. Savings interest is acceptable. No fees. So I'm pretty satisfied with it. Reviewed on: 18th February 2026

Easy to use banking app with great features

Easy to use app and bank, great rewards and banking features. Reviewed on: 18th February 2026

I've had a positive experience.

I've had a positive experience. It was much better when I was a new customer. Now I've been with Chase Bank for a couple of years the benefits aren't quite as attractive. Reviewed on: 18th February 2026

Great app, clear and easy to use.

Great app, clear and easy to use. Any queries are answered quickly and efficiently Reviewed on: 18th February 2026

The onboarding is quick and easy card can be used qu...

The onboarding is quick and easy card can be used quickly do t need to wait for the physical card . Really like the cashback Reviewed on: 18th February 2026

Excellent service had no problem at all

Excellent service had no problem at all Reviewed on: 18th February 2026

Great bank and great customer service

Great bank and great customer service Reviewed on: 18th February 2026

Ive been with Chase a number of years and find the b...

Ive been with Chase a number of years and find the banking app very easy use. Notifications are very quick when sending and receiving money. Great for using abroad with no charges Reviewed on: 18th February 2026

Secure and reliable Banking

Always feel very secure. No numbers on debit card.. Regular checks on expenditure.with insert card every 3 (ish ) transactions and phone verification for large transfer amounts. Reviewed on: 18th February 2026

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