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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Chase bank UK

It would be better if they would be part of the UK Account name checking service for when adding new payees. Interest rates more competitive elsewhere. Good service all round Reviewed on: 15th February 2024

Refreshing new bank

Amazing customer service, innovative bank and great rewards Reviewed on: 15th February 2024

Great product, exceptional customer service and by f...

Great product, exceptional customer service and by far the best rewards. Very recommended! Reviewed on: 15th February 2024

So easy to use app.

So easy to use app. Service great. Reviewed on: 15th February 2024

The app is simple and easy to use which is always go...

The app is simple and easy to use which is always good the added feature of numberless card is good for added security Reviewed on: 15th February 2024

One bank you need never Chase, Chase are always there.

A human is always available to speak to know their craft and helpful with customer care uttermost. I feel a valued customer. A first class bank. Reviewed on: 15th February 2024

When locked out of my account customers service were...

When locked out of my account customers service were very patient and understanding with help on hand to get through the security question. They stayed on the line until I was back into my account and happy Reviewed on: 15th February 2024

Simple, straightforward cannot fault Chase!

Simple, straightforward and easy to use. Very happy with the product and the interest that they pay, much faster than my old legacy bank! Have recommended them to anyone that asks. Reviewed on: 15th February 2024

Hugely positive experience with Chase

I have had a hugely positive experience with Chase. I have a current account which I use on a daily basis. The cashback feature is great - as is their app which easily tells you 1. how to qualify and 2. if you have qualified or not (this is not the case with other banks who hide whether you have qualified). I have used my Chase card overseas without any issue at all and again, earned cashback on this use. I have not yet had needed to use their customer services (which I see as a positive), but also feel that this means I can't comment on that aspect. Reviewed on: 15th February 2024

Next level banking app

So easy to use, move & manage my finances. The interest rates are the so competitive, love the round up savings too. This is by the far most cost effective and useful banking app I have ever used. It gives the customer what they need without the hassle! Reviewed on: 15th February 2024

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