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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

1% cashback on supermarket only is very limited.

1% cashback on supermarket only is very limited. No other benefits Reviewed on: 13th February 2026

Chase is easy to set up, the app is user friendly, g...

Chase is easy to set up, the app is user friendly, great perks and reliable, Reviewed on: 13th February 2026

Great bank to use.

Great bank to use. Very easy to navigate Reviewed on: 13th February 2026

Always been there if I need questions answering or help

Always been there if I need questions answering or help Reviewed on: 13th February 2026

Seamless user experience on app.

Seamless user experience on app. Good perks such as cashback. Good customer service if there are ever any issues (which is rare). Efficient to set up a new payee, whilst on other bank platforms it can be a hassle. Reviewed on: 13th February 2026

Excellent app, with real time banking.

Excellent app, with real time banking. There is a very helpful phone assist system, with outstanding customer support Reviewed on: 13th February 2026

Great online bank account

The account was super easy to open. Communication is good and I have never had any issues with app. Any queries are answered promptly. Reviewed on: 13th February 2026

Easy to use and efficient with their notifications w...

Easy to use and efficient with their notifications when I use the card Reviewed on: 13th February 2026

Very easy resolving any issue that arise and UK cal...

Very easy resolving any issue that arise and UK call center Reviewed on: 13th February 2026

Easy to use

Easy to use and great value. Love the way you can rapidly move money across accounts and the integration with JPM Personal Investing Reviewed on: 13th February 2026

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