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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Excellent

Everything is top rate. The communications are always exactly what are needed and in good time. Excellent Reviewed on: 13th February 2026

Faultless

Always correct Customer service is perfect Reviewed on: 13th February 2026

App easy to use, customer service fast and helpful.

App easy to use, customer service fast and helpful. Cashback and interest used to be a lot higher, though. Reviewed on: 13th February 2026

Great service, very easy to use app.

Great service, very easy to use app. Reviewed on: 13th February 2026

Amazing service and products but loving the support!

Amazing service and products but loving the support! Reviewed on: 13th February 2026

Best bank ever!

Best bank ever, simple, easy and always on hand. I wouldn’t bank anywhere else again Reviewed on: 13th February 2026

Helped me with achieving my savings challenges with...

Helped me with achieving my savings challenges with the round up option and the flexible app Reviewed on: 13th February 2026

Always helpful

Always helpfully and willing to go that extra mile Reviewed on: 13th February 2026

So easy to contact with any issues.

So easy to contact with any issues. Security is excellent and I feel safe with chase Reviewed on: 13th February 2026

Best current account

App is simple to use, customer service team are fast and efficient. Great benefits. Reviewed on: 13th February 2026

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