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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

I’ve never had an issue with chase!

I’ve never had an issue with chase! They are the best! Reviewed on: 15th February 2024

Great bank

Only problem I have is not being able to pay cash into my account Reviewed on: 15th February 2024

A great bank with a excellent savings opportunity.

A great bank with a excellent savings opportunity. The banking app is easy to access and support if needed is always at hand Reviewed on: 15th February 2024

Excellent online banking current account service

Cannot fault Chase Bank in anyway with their online banking current accounts. Transferring money is quick and easy and customer services have always been able to answer my questions and you do not wait hours for them to answer phone. Reviewed on: 15th February 2024

Chase have simplified and enhanced key services

Chase have simplified and enhanced key services to be better than most UK banking experiences. A seamless account set up, fast banking that instantly shows balances and cash back are all winning ideas. Keep innovating and stay ahead! Reviewed on: 15th February 2024

I applied on line and have never looked back it was...

I applied on line and have never looked back it was quick and easy. I’ve been well informed about offers on saving etc. all in all an excellent year so far. Reviewed on: 15th February 2024

Very good customer service, it easy to communicate w...

Very good customer service, it easy to communicate with the bank Reviewed on: 15th February 2024

They pay 1% cash back on debit card payments.

They pay 1% cash back on debit card payments. Why don’t other banks? They pay interest on your balance. They don’t charge fees either. Reviewed on: 15th February 2024

Just Easy to use, love the rewards you get and the n...

Just Easy to use, love the rewards you get and the no fee abroad usage Reviewed on: 15th February 2024

So simple and so effective.

So simple and so effective. Everything happens immediately and I know where I am at the touch of a button. The app is great and I cannot find any faults. I have not phoned the bank in all the time I have had this account as I have never found any problems that aren't covered by the app. Reviewed on: 15th February 2024

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