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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48988 reviews)

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4.94

Based on 48,988 reviews, last reviewed 21st Apr 2026

8842% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Recommended by my brother to move all my money into... Recommended by my brother to move all my money into when I sold my house in 2024 to get the best return on my money at the time. Everything was so st... Read more Reviewed on: 21st April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48988)

Good communication and lots of updates about saving...

Good communication and lots of updates about saving rates Reviewed on: 15th February 2024

Chase Bank are excellent in every way.

Chase Bank are excellent in every way. 1. They give you 1% cashback on all purchases 2. Their savings account is a decent rate 3. They are superbly easy to manage 4. They contact you every time you make a purchase 5. They answer every call within seconds 6. They follow up companies that refuse refunds for bad workmanship. In short they are an excellent back all round. 10 out of 10. Reviewed on: 15th February 2024

So hassle free

So easy and hassle free, the app is easy to navigate and the bonus is making a little more with the money you have Reviewed on: 15th February 2024

Easy to manage on line.

Easy to manage on line. Kept informed on monthly spend . Reviewed on: 15th February 2024

I love using chase.

I love using chase. I find it so easy and I love that I’m able to get cash back! I would highly recommend to everyone. Reviewed on: 15th February 2024

Excellent customer service and rewards

Excellent customer service and rewards Reviewed on: 15th February 2024

Not quite .

It does not work with a number of merchants.. For example I am not able to pay my O2 bill and most recent example where I was unable to pay daughters university accommodation. Help was offered by Chase customer service but resulted in suggestion to use another bank method to make that payment.. I used Nationwide debit card and made the payment successfully. This is not satisfactory for me. Having spent nearly an hour trying to resolve this and after asking for compensation, I was awarded £10. Hence I am not offering 100% rating Reviewed on: 15th February 2024

Fantastic Bank for Everyone

Very easy to use app good rates and rewards and a great customer service Reviewed on: 15th February 2024

It’s the simplest banking app I’ve used.

It’s the simplest banking app I’ve used. Very easy to use and set up the round up which I love! Reviewed on: 15th February 2024

Chase app is so easy to use even for an oldie like m...

Chase app is so easy to use even for an oldie like me, never had any issues brilliant bank Reviewed on: 15th February 2024

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