Smart Money People Logo

Chase Bank: Current account reviews

4.94
Based on 48,945 reviews, last reviewed 29th Mar 2026
448700% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy and trustworthy banking Easy to use app, cash back on supermarket purchases, accessible customer service team. Reviewed on: 29th March 2026
Jo Ewen's avatar
Jo Ewen

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48945)

Review of the Chase Bank, Current account:

Good customer service

5
Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

All great, love the app and customer service is exce...

5
All great, love the app and customer service is excellent Reviewed on: 13th February 2026

Always able to speak to someone, any problems get so...

5
Always able to speak to someone, any problems get sorted quickly. Reviewed on: 13th February 2026

Chase is the best bank

5
I love Chase they protect your money and customer service is 10/10 always on the end of the phone when you need them, if you have an issue they sort it out immediately, changing card details and blocking the account if needed absolutely fantastic bank Reviewed on: 13th February 2026

Perfect in every way.

5
Perfect in every way. Super helpful when you have an issue. Easy to use bank Reviewed on: 13th February 2026

Easy app to use and service is quick

5
Easy app to use and service is quick Reviewed on: 13th February 2026

Great app fast response easy to use

5
Great app fast response easy to use Reviewed on: 13th February 2026

Great service, reasonable interest rates, cashback c...

5
Great service, reasonable interest rates, cashback could be better and great at dealing with questions about the account over the phone. Reviewed on: 13th February 2026

Great app, competitive interest rate, great offers a...

5
Great app, competitive interest rate, great offers and round up Reviewed on: 13th February 2026

Works well, reliable and good rewards.

5
Works well, reliable and good rewards. Reviewed on: 13th February 2026

Never any issues, and banking app always works

5
Never any issues, and banking app always works Reviewed on: 13th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Chase Bank?

  • Chase Protect

    from Chase Bank 4.98 from 47 reviews
    Chase Bank
  • Credit card

    from Chase Bank 4.95 from 376 reviews
    Chase Bank
  • Savings

    from Chase Bank 4.94 from 22996 reviews
    Chase Bank
    View all products