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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Excellent account

Excellent account great savings rates good service Reviewed on: 15th February 2024

The cashback rewards and interest rates are unbeaten...

The cashback rewards and interest rates are unbeaten across the market. The online banking app is incredibly user friendly and allows you move money so easily to others and into savings. Numberless card requires great level of protection and also easy to freeze cards and track payments. Reviewed on: 15th February 2024

Excellent app

Excellent app, easy to use & great exchange rate when using card overseas Reviewed on: 15th February 2024

Great experience, very easy process, easy to underst...

Great experience, very easy process, easy to understand information and great support. Reviewed on: 15th February 2024

One percent cash back on all spending and great exch...

One percent cash back on all spending and great exchange rates. Reviewed on: 15th February 2024

They answer the phone

They answer the phone faster than my Halifax, Santander, or Nationwide accounts. CHASE also is better value for paying good interest rates on both current and savings accounts. Reviewed on: 15th February 2024

Excellentbankingapp.

Have now used chase for the last 2 years and I must say it's the best banking app I've had, so easy to use no matter what you want to do, can't recommend them enough. Reviewed on: 15th February 2024

very good rates abroad and interest on spending

very good rates abroad and interest on spending Reviewed on: 15th February 2024

Excellent

Very easy to use app. Customer care is amazing too. Reviewed on: 15th February 2024

Excellent banking experience

I'm a happy , have enjoyed using Chase banking for both my current account and savings account. The communication and support provided is phenomenal. I enjoy using the chase app it is easy to use and contains fantastic extra features and analytics. Reviewed on: 15th February 2024

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