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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Very easy to deal with, issues are resolved very qui...

Very easy to deal with, issues are resolved very quickly. Reviewed on: 15th February 2024

They offer 1% cashback when you pay in a certain amo...

They offer 1% cashback when you pay in a certain amount each month which is something I’ve not found with any other banks. I once had an issue where I was double charged and their support team sorted it out with one phonecall, no robots and it was an easy process. Reviewed on: 15th February 2024

Best bank ever.

Best bank ever. App is on point, never misses a beat. Great interest rates on savings and round ups. Phenomenal customer service and accessibility. Reviewed on: 15th February 2024

So easy to save and transfer

I love the way you can save money using your currant account. The transfer between Chase accounts is also so easy.and transferring between other accounts to. Reviewed on: 15th February 2024

Great terms and easy to use app

Been easy from the start with great terms including rewards on spend and round up. App easy to use Reviewed on: 15th February 2024

Being a bank run by the awful Goldman Sachs group.

Being a bank run by the awful Goldman Sachs group. Who bully workers and probably invest in some truly horrible things that bodge our planet and screw on people. I can't help think, why am I with them? As services and banking goes though, very good. Reviewed on: 15th February 2024

Any issue has been sorted without issue and they’re...

Any issue has been sorted without issue and they’re very easy to contact Reviewed on: 15th February 2024

Easy access, cashback and control

Enjoying using Chase current account in conjunction with the savings account as I can move money around easily. Cashback is a welcome addition as well. Reviewed on: 15th February 2024

Great app.

The app is easy to use and the round up and 1% interest adds up nicely. Reviewed on: 15th February 2024

Chase - looks after existing customers

I have been a loyal customer with for previous bank for about 35 years. I now question why I felt I needed to be loyal to them.. they only provided a better service rewards to new customers. Since banking with CHASE I have benefited from the rewards, good interest rates, round up, percentage saving on spending and being able to use my CHASE card and account abroad. The online service is so easy to use, user friendly and nice on the eye. Its nice for existing customers to benefit not just new customers. After all without the excisting customers it would be difficult to get new customers on board. Reviewed on: 15th February 2024

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