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Chase Bank: Current account reviews

View other Chase Bank products
4.86
Based on 49,010 reviews, last reviewed 7th Jul 2026
99% decrease in 5 star reviews
in the past 90 days
90% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026
Stephanie Derrick's avatar
Stephanie Derrick

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (49010)

Helpful, empowered staff you can actually speak to

5
When you have a situation outside of the norm, you can speak to a person.. who speaks english. They are knowledgeable, rather than just working off a flow chart and are empowered to actually sort out the problem or provide enough information to allow you to. Reviewed on: 15th February 2024
Amanda Mirrington's avatar
Amanda Mirrington

Excellent

4
Excellent and easy to use app. Smooth application process. Responsive customer service. Banking is effortless. Reviewed on: 15th February 2024
Ben M's avatar
Ben M

Very simple and quick process to sign up.

5
Very simple and quick process to sign up. They provided me with relevant information of interest to me, to help me manage my finances better. Reviewed on: 15th February 2024
Alfred B's avatar
Alfred B

Cashback!

5
Their chat function is useful saves waiting on a phone call for customer service. Cashback scheme is great and is the biggest advantage of using this bank Reviewed on: 15th February 2024
Luke's avatar
Luke

Excellent service with a good savings and cash back

5
Excellent service with a good savings and cash back Reviewed on: 15th February 2024
Simon H's avatar
Simon H

Great cash back, great current account and great sav...

5
Great cash back, great current account and great savings account too. The app is extremely easy to use. When I’ve contacted them, they’ve replied very quickly. Reviewed on: 15th February 2024
Crystabelle L's avatar
Crystabelle L

Chase is the best. Nothing beats it!

5
Chase has given me a fantastic experience. Any issues I had I was able to reach out to support and get a super speedy response and ALL of my issues have been resolved . Chase has also given me further opportunities to save money with cash back on pretty much all spending. At one point I didn’t even know there was a rewards pot which just after a few months I scrolled down to the bottom on the app and noticed I had saved over £60. I have recommended chase to my friends and they was also delighted with their experience claiming its the best bank they’ve ever used and this can’t be denied. I would definitely reccomened Chase to anyone who has not got it already to get it and see for yourself . I have been with so many other banks in the past and still am, Chase is above Barclays, Satander, Halifax, Lloyds, Nationwide due to its security and ease of access. all my trust is with chase and now I have all of my money being directed to my chase account Reviewed on: 15th February 2024
Gabriel K's avatar
Gabriel K

A breeze to signup and use

5
The whole process from signup to daily management is a breeze. The app is easy to use and any questions are quickly dealt with. Reviewed on: 15th February 2024
Dave G's avatar
Dave G

Excellent

5
I’ve had my chase bank account for over a year now and I’m incredibly impressed by all that they offer for banking with them, from excellent interest rates to cash back incentives. I’m also really impressed by their customer service, changing my name after my wedding couldn’t have been easier. Reviewed on: 15th February 2024
Fae A's avatar
Fae A

Not too bad, should be any credit card offer and int...

5
Not too bad, should be any credit card offer and international transfer. Reviewed on: 15th February 2024
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