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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

The cash back is fantastic and the ease with which y...

The cash back is fantastic and the ease with which you can use the account and move money is around is great. Reviewed on: 15th February 2024

It's the account that has it all.

It's the account that has it all. Round up with interest, interest on your balance as well as cash back on some purchases. Reviewed on: 15th February 2024

Love the 1% cashback and it being a free account

Love the 1% cashback and it being a free account Reviewed on: 15th February 2024

Great experience , any help required has always been...

Great experience , any help required has always been dealt with quickly and efficiently Reviewed on: 15th February 2024

One of the best banks I've had over the last...

One of the best banks I've had over the last 40 years Reviewed on: 15th February 2024

Had a problem with someone taking money from my acco...

Had a problem with someone taking money from my account and customer service was very helpful and responsive Reviewed on: 15th February 2024

All-round excellence

Cash back with purchases and very competitive interest rates in savings. Reviewed on: 15th February 2024

Helpful, empowered staff you can actually speak to

When you have a situation outside of the norm, you can speak to a person.. who speaks english. They are knowledgeable, rather than just working off a flow chart and are empowered to actually sort out the problem or provide enough information to allow you to. Reviewed on: 15th February 2024

Excellent

Excellent and easy to use app. Smooth application process. Responsive customer service. Banking is effortless. Reviewed on: 15th February 2024

Very simple and quick process to sign up.

Very simple and quick process to sign up. They provided me with relevant information of interest to me, to help me manage my finances better. Reviewed on: 15th February 2024

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