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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48941 reviews)

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4.94

Based on 48,941 reviews, last reviewed 27th Mar 2026

448400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy and efficient Easy to use app. Any transactions are carried out efficiently and quickly. Reviewed on: 27th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48941)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

Always answer your queries promptly

Always answer your queries promptly Reviewed on: 13th February 2026

I have been banking with Chase for about 5 years now...

I have been banking with Chase for about 5 years now and have never experienced any issues Reviewed on: 13th February 2026

Easy to open account and easy to contact customer se...

Easy to open account and easy to contact customer service Reviewed on: 13th February 2026

Convient

Convient,no fuss,everything is easy. Reviewed on: 13th February 2026

Great product, been using for best part of 3 years...

Great product, been using for best part of 3 years Reviewed on: 13th February 2026

Fantastic bank account will never lesve

Fantastic bank account will never lesve Reviewed on: 13th February 2026

I signed up to chase at first for my hi fist funds.

I signed up to chase at first for my hi fist funds. But using them in a regular basis, I am very happy with their APR rates, and that I can access their help centre 24/7 and their so attentive and sufficient in helping me with my query. Reviewed on: 13th February 2026

Fast and secure transactions,always available real p...

Fast and secure transactions,always available real person support. Reviewed on: 13th February 2026

Telephone calls answered promptly, queries sorted wi...

Telephone calls answered promptly, queries sorted without any issues or hassle. All in all amazing customer service Reviewed on: 13th February 2026

Can not fault chase, great customer service, always...

Can not fault chase, great customer service, always helpful. Love the cashback, trust this bank Reviewed on: 13th February 2026

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