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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Very good banking service.

Very good banking service. The app is easy to use. Regular emails keep me updated with relevant information Reviewed on: 15th February 2024

I have never had an issue with Chase

The whole process of opening account, using, opening savings accounts has been so easy - as it should be - I have never had an issue with Chase Reviewed on: 15th February 2024

Most responsive customer service of any bank

I have been with Chase for a year now and had cause to contact their Customer Service once about a scam and was very grateful and pleased with their positive immediate action to save my money. It was the most immediate and positive response ever from a bank. very, very impressed. Reviewed on: 15th February 2024

Best bank I had in the UK, one year of cashback, gre...

Best bank I had in the UK, one year of cashback, great AER on the savings account, would recommend. Reviewed on: 15th February 2024

Great app, so easy.

Great app, so easy. Cashback good. Reviewed on: 15th February 2024

Fantastic products

Fantastic products that give me confidence in spending with simple and effective ways of saving money Reviewed on: 15th February 2024

Great bank with great rewards.

Great bank with great rewards. Easy to use app and great analysis of spending. Reviewed on: 15th February 2024

Fantastic bank, rewarding and leaves other UK banks...

Fantastic bank, rewarding and leaves other UK banks in the dust! Reviewed on: 15th February 2024

Chase Banking 100% perfect!

The app works 100% perfectly. Easy to navigate and so very simple to manage my funds and rewards. Also, ultra easy to contact support or customer service from the app. Only had to make contact on 2 occasions in the past 18 months, both times it was my error or lack of knowledge however, on both occasions the service was ultra prompt, very personable and polite. So good to actually speak with a human that cares. The best bank and banking app I have ever used and I’m 65 so yeh, a lot of banking in my years. Absolutely, totally satisfied with everything about Chase Bank. Reviewed on: 15th February 2024

Hassle free experience.

Hassle free experience. Excellent app. Reviewed on: 15th February 2024

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