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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Easy to use app - good cashback

An excellent banking experience with their current account app. It’s easy to navigate, making banking tasks a breeze. The cashback feature is a fantastic bonus, rewarding users for their transactions. Overall, a great blend of convenience and benefits. Reviewed on: 15th February 2024

Good all round

App easy to use. Sometimes update fix bugs. Cash back nice touch Reviewed on: 15th February 2024

Have enjoyed using Chase, the app is very easy to...

Have enjoyed using Chase, the app is very easy to use Reviewed on: 15th February 2024

Digital Bank with Easy Access to Real People online

Have been with Chase band for around 14 months and so far, so good. Very easy and efficient account opening facilities and particularly easy to access customer services. Current account is rewarding. Only slight bug bear is inability to pay in cash or cheques. Also lack of choice of products - but it’s a very new digital bank. Reviewed on: 15th February 2024

Great bank

Great bank - interest on Balance, cash back on debit spend, roundups Reviewed on: 15th February 2024

Only a great experience

Only great experience so far. Experts on hand to support. No waiting on the phone for ages. Reviewed on: 15th February 2024

Great app and very easy to use online bank

Chase app works really well, payment are quick and reliable. Transfering money in is also easy. Reviewed on: 15th February 2024

Great banking experience

Having moved recently from the USA, Chase Bank has been amazingly helpful in providing banking services which other banks couldn't (or wouldn't) offer. The app is incredibly easy to use; there are always agents ready to help by phone when needed; and I feel the security is extremely good. Reviewed on: 15th February 2024

Account holder experience

Been holding an account for over 1 year. Very happy with cashback facility and very good and secure customer service . Extremely powerful and effective fraud department plus very on time customer service respond. The mobile app very user friendly Reviewed on: 15th February 2024

Easy finance management

Chase bank has made my banking and finance management really easy and amazing value compared Reviewed on: 15th February 2024

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