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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Love this current account

Love the way current account gives cash back for every transaction. Reviewed on: 15th February 2024

Definitely the best bank on the market at the moment...

Definitely the best bank on the market at the moment, they offer the best cashback for customers and have a great app Reviewed on: 15th February 2024

Chase is the bank to beat!

1% cashback on all purchases by card is HARD to beat. They have a good app, good savings rate and great customer service Reviewed on: 15th February 2024

Just the best.

Just the best. Great rates, great app and great service. Reviewed on: 15th February 2024

Great for banking the UK and abroad.

Great for banking the UK and abroad. Never need foreign currency or cash card now as Chase works a treat abroad. On the very odd occasion I need to contact the customer service team through the app they respond very quickly and efficiently with a friendly manor. I've recommended Chase to friends and family. Reviewed on: 15th February 2024

Using chase is great,simple banking

Using chase is great. The app tells you everything you need to know, easy to use and understand Reviewed on: 15th February 2024

Great service easy to set up and user friendly I can...

Great service easy to set up and user friendly I cannot find fault. I have also started a savings account as easy to transfer funds from my current account. Excellent all round service. Reviewed on: 15th February 2024

My new Chase Account on holiday

I recently opened my Chase Current account ready for a trip to Australia to see my two sons. I can honestly say it was brilliant. I was able to use it in the UK, Singapore and Australia, and other countries in transit without any problems whatsoever. The exchange rate was brilliant and I’ve already received the 1% cash back from all my spending. I’m going to transfer all my banking to Chase going forward as I know my high street bank doesn’t offer anything like the same deal. Also I love that everything is in one place on my phone, including the debit card. All in all I would highly recommend the Thank You Chase for making our family holiday stress free. 5 Star service Reviewed on: 15th February 2024

Current and Saving Account

Opened both a current account and subsequent savings account - helpful onoline service - whole process simple smooth and satisfyiing - love all aspects which keep me in tune with my spending and saving. Reviewed on: 15th February 2024

Chase Ruth’s Dreams

I have been using chase for two years I love the round up option it really helps me to save a little . The cash back on spending is good too and not long adding up Reviewed on: 15th February 2024

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