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Chase Bank: Current account reviews

View other Chase Bank products
4.86
Based on 49,010 reviews, last reviewed 7th Jul 2026
99% decrease in 5 star reviews
in the past 90 days
90% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026
Stephanie Derrick's avatar
Stephanie Derrick

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

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Chase Bank Current account reviews (49010)

Love this bank, the app is great and the benefits brill

5
Love this bank, the app is great and the benefits brilliant. Good saving rates and cash back. Reviewed on: 15th February 2024
Ellen 's avatar
Ellen

Great customer service via online chat

5
For an online bank their customer service is excellent. Had problems with a Barclaycard payment and their chat service was excellent. Reviewed on: 15th February 2024
Alison R's avatar
Alison R

Chase fantastic...

5
Been with Chase from early days; great app, clear and easy to use. Pays interest on the Current and Savings Accounts, what more can you ask for? Oh, yeah brilliant customer service too... Reviewed on: 15th February 2024
HelenC's avatar
HelenC

Had translation that I did not recognise dealt with...

5
Had translation that I did not recognise dealt with it fast and changed by card details not the card Reviewed on: 15th February 2024
Paul's avatar
Paul

So happy with Chase!

5
So happy with Chase! Zero complaints for more than a year now Reviewed on: 15th February 2024
Eirini K's avatar
Eirini K

Chase banking has change my banking experience

5
Since joining up with Chase my experience of banking as change significantly. It was hard to find time to visit to high street banks, but I can jump on my app and start talking to someone straight away which is very good. Reviewed on: 15th February 2024
GG's avatar
GG

Great cashback

4
Really appreciate the cashback on all my regular spending Reviewed on: 15th February 2024
HJ's avatar
HJ

Excellent customer service.

5
Excellent customer service. Fast reply. Reviewed on: 15th February 2024
Shihui H's avatar
Shihui H

Great current account with 1% cashback on most day t...

5
Great current account with 1% cashback on most day to day spend plus an account round up feature. This together with an attached good interest savings account make this Chase bank account unbeatable. Reviewed on: 15th February 2024
Chris E's avatar
Chris E

Great all rounder card

5
Its a no brainer, easy to use app, great that you get 1% cash back on everything you spend, and also the rate on the savings account is also very good, getting interest every month at a good rate is fab. easy to transfer between accounts , also an added bonus is that when you use the Chase card abroad it doesnt charge you any fees, great card would highly reccomend Reviewed on: 15th February 2024
Louise K's avatar
Louise K

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