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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great app, easy to use and super fast.

Great app, easy to use and super fast. Reviewed on: 15th February 2024

Super Banking

So easy to use the banking app easily accessible and efficient and makes a profit Reviewed on: 15th February 2024

Don’t have money for food I am very poo I don’t have...

Don’t have money for food I am very poo I don’t have money to feed my kids Reviewed on: 15th February 2024

Good customer service.

Good customer service. Can contact easily by phone. Reviewed on: 15th February 2024

Fantastic .

Easy app. Great product. Leading provider for quick setup and good value accounts and functionality Reviewed on: 15th February 2024

Top bank acct

The app works well, roundup and cash back are good features, interest rates on savings are good as well. Reviewed on: 15th February 2024

Always had a great experience with Chase

Always had a great experience with Chase Reviewed on: 15th February 2024

Excellent Bank, good service and very helpful

Excellent Bank, good service and very helpful Reviewed on: 15th February 2024

Very convenient and quick to use.

Very convenient and quick to use. Online Banking and Mobile App: The highlight of my experience has been the Chase mobile app and online banking platform. The user interface is intuitive, making it incredibly easy for me to check my balances, transfer money, and pay bills anytime, anywhere. The app’s features, like mobile check deposit, have saved me countless trips to the bank. With just a few taps, I can accomplish what used to take hours in mere minutes. Customer Service: Another area where Chase shines is customer service. On the few occasions I’ve needed assistance, their representatives were not just helpful but also quick to resolve my issues. Reviewed on: 15th February 2024

They answered immediately when I wanted to get cash...

They answered immediately when I wanted to get cash in Japan . Reviewed on: 15th February 2024

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