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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48982 reviews)

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4.94

Based on 48,982 reviews, last reviewed 18th Apr 2026

451800% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great modern digital bank, excellent customer service Great modern digital bank, excellent customer service Reviewed on: 18th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48982)

Good service, good interest rate, very convenient,

Good service, good interest rate, very convenient, Reviewed on: 15th February 2024

Good bank easy to use customer care experience excel...

Good bank easy to use customer care experience excellent Reviewed on: 15th February 2024

Easy bank to use great cash back feature also, easy...

Easy bank to use great cash back feature also, easy to contact if you have any issues by just logging into the app. Reviewed on: 15th February 2024

I use it daily

I use this bank for everything however had trouble with customer service as they couldn’t solve the problem I had. Reviewed on: 15th February 2024

Amazing bank that gives cash back every month by jus...

Amazing bank that gives cash back every month by just paying £500 in a month, the 24/7 customer service is brilliant and more or less immediate response Reviewed on: 15th February 2024

Excellent customer service and would recommend Chase...

Excellent customer service and would recommend Chase to other people. Cashback is great and also fee free use abroad is excellent. Every time I have spoken with Chase I am extremely impressed with their support. Reviewed on: 15th February 2024

Excellent, would highly recommend to anyone.

Excellent, would highly recommend to anyone. Fantastic service. Reviewed on: 15th February 2024

Chase is an amazing up and pays great cash back rewa...

Chase is an amazing up and pays great cash back rewards. All banks should do this Reviewed on: 15th February 2024

Good Banking

Wonderful , easy to use , instant information and analysis plus answers Reviewed on: 15th February 2024

Chase has been an excellent current account which pr...

Chase has been an excellent current account which provides the added bonuses of good interest rates for your savings accounts and good features such as ‘round up’ Reviewed on: 15th February 2024

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