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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48982 reviews)

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4.94

Based on 48,982 reviews, last reviewed 18th Apr 2026

451800% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great modern digital bank, excellent customer service Great modern digital bank, excellent customer service Reviewed on: 18th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48982)

Brilliant service

Great service, i am very happy for the level service i have received from Chase, GREAT JOB Reviewed on: 15th February 2024

Great on line excellent features such as round up an...

Great on line excellent features such as round up and alert that your money has been spent which is advised immediately. No pending just shows the amount pending with a little clock to say it needs a bit of time to clear. Interest on all accounts and great customer service either chatting or speaking to someone and the response speed is excellent too Reviewed on: 15th February 2024

Its a good banking app and very convenient

Its a good banking app and very convenient Reviewed on: 15th February 2024

Good benefits

A simple to use App provides an easy way of managing day to day expenditure. 1% Cashback and fee free travel spending is a great bonus. They have responded when contacted with queries but are a little slow on pursuing dispute transactions. Reviewed on: 15th February 2024

Cashback

My current account has been fantastic, pays cash back and interest which no other current accounts seem to do. It was also fantastic to use abroad, good exchange rates and able to use anywhere. It’s been so good my daughter also has her own Chase account now Reviewed on: 15th February 2024

Currently, the best bank in the UK

Great 24/7 customer service where I can speak to a human being than a bot on the other end. The 1% cashback incentive on all spend is great too. Currently, this is the best bank in the UK. Reviewed on: 15th February 2024

Solved my problem with an unwanted subscription swiftly

Solved my problem with an unwanted subscription swiftly Reviewed on: 15th February 2024

Excellent service, great saving rates and easy to us...

Excellent service, great saving rates and easy to use and access Reviewed on: 15th February 2024

Great App,

Great Application, easy to use, good interest rates Reviewed on: 15th February 2024

Great service, easy to use and very reliable.

Great service, easy to use and very reliable. I feel my money are managed safely. Reviewed on: 15th February 2024

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