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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great server, good rates and an easy to use APP that...

Great server, good rates and an easy to use APP that helps me manage my accounts Reviewed on: 15th February 2024

I’ve had nothing but good experiences.

I’ve had nothing but good experiences. The app is very user friendly, savings rates are great, and customer service is excellent. Reviewed on: 15th February 2024

Chase Bank

First class Bank suits all my requirements Reviewed on: 15th February 2024

My experience with Chase bank has been exceptional.

My experience with Chase bank has been exceptional. Chase is my favorite UK bank because of the simplicity of its mobile banking interface. The rewards and cash backs are so good and customer service experience has been great. I haven’t had a single issue with Chase since opening an account Reviewed on: 15th February 2024

Can’t praise enough

Always good/excellent rates vs other providers and app is very swift and user friendly. Limited contact with customer services but very impressed. Have recommended to others who also appear delighted with their experience Reviewed on: 15th February 2024

1% cashback in all your transactions.

1% cashback in all your transactions. I've made over £200 the past two years with Chase. Great bank Reviewed on: 15th February 2024

Nice to talk to customer service who understand my s...

Nice to talk to customer service who understand my situation Reviewed on: 15th February 2024

Great customer service and support

Great customer service and support Reviewed on: 15th February 2024

always been excellent in my dealings with them

always been excellent in my dealings with them Reviewed on: 15th February 2024

The UI is clean and quick to respond, the reward sch...

The UI is clean and quick to respond, the reward scheme is very unique, especially works well with everyday shopping Reviewed on: 15th February 2024

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