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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48982 reviews)

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4.94

Based on 48,982 reviews, last reviewed 18th Apr 2026

451800% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great modern digital bank, excellent customer service Great modern digital bank, excellent customer service Reviewed on: 18th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48982)

Excellent modern bank

Excellent app, very responsive notifications. Brilliant communication Reviewed on: 15th February 2024

Service is hassle free

Service is hassle free, what more can I say, never had an issue Reviewed on: 15th February 2024

Great Cashback

Great, Simple App. Cashback on almosts every transaction Reviewed on: 15th February 2024

Fabulous

Great account, easy to use. Round up facilities excellent easy tracking. Great customer service. Account was easy to open too! Reviewed on: 15th February 2024

Banking made very easy

Very plays with my banking very quick, answering the phone for support. Hopefully you will do some more products even so credit cards would be nice. Reviewed on: 15th February 2024

Good service, easy access online

Good service, easy access online Reviewed on: 15th February 2024

When investigating a recent potential fraud transac...

When investigating a recent potential fraud transaction, they took it very seriously and carried out a thorough search which allowed me to recall a small DD I set up a few months previously, the details of the DD were not clear, but once investigated they made sense, the fraud team were very good. Reviewed on: 15th February 2024

So easy to use.

So easy to use. Customer service team are friendly and helpful. 1% cashback is a game-changer Reviewed on: 15th February 2024

Excellent bank

The service offered is excellent, the App works extremely well, the products offer excellent features and the savings rates offered by the bank are extremely competitive. I would strongly recommend the bank to friends and family. Reviewed on: 15th February 2024

Excellent app.

Excellent app. Current account provides interest and round up account. Used the customer service and they were fantastic. Reviewed on: 15th February 2024

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