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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Banking made very simple.

Banking made very simple. Never had an issue Reviewed on: 15th February 2024

Superb service

Best app, easy to use and very responsive support Reviewed on: 15th February 2024

To date everything has been so easy

To date everything has been so easy and straight forward and that's coming from someone who generally struggles with apps Reviewed on: 15th February 2024

Easy to use and safe.

Easy to use and safe. Application works well. Reviewed on: 15th February 2024

Great communication and customer service, incentives...

Great communication and customer service, incentives and interest rates are excellent. Easy to transfer money app is extremely easy to use. Reviewed on: 15th February 2024

I have found Chase to be the smartest and easiest ba...

I have found Chase to be the smartest and easiest banking app to use at home and abroad Reviewed on: 15th February 2024

Best Banking App to date.

Best Banking App to date. I havent come across a service better than chase. Always swift with a response and solves problems quickly Reviewed on: 15th February 2024

Very happy with chase bank and the services they offer

Very happy with chase bank and the services they offer Reviewed on: 15th February 2024

Very Good Bank

I have been with Chase for about one year and cannot fault the service they provide. Responsive when you need help, Easy to use and have had no issues that would doubt this bank for the service they provide. All very straight forward.. Happy customer! Reviewed on: 15th February 2024

Chase is part of JP Morgan Chase which is the name t...

Chase is part of JP Morgan Chase which is the name that you would trust for banking. I am highly recommended to anyone want to have a digital bank account beside your high street account or if you just need one bank account. Easy to use . Safe and secure. The online app is easy to use and get a better interest rate for your money in the Chase saving accounts. Reviewed on: 15th February 2024

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