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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Since joining Chase I have found them very helpful a...

Since joining Chase I have found them very helpful and their systems very straightforward so much so that I opened a savings account as well Reviewed on: 15th February 2024

Excellent service.

Excellent service. UK based telephone staff are always on hand to assist Reviewed on: 15th February 2024

Easy to use

Easy to use and good service .................................. Reviewed on: 15th February 2024

Service is good

My experience has been fine up to now Reviewed on: 15th February 2024

Simple, easy, great interest rates.

Simple, easy, great interest rates. Earned more in 1 year with chase than in 24 years with HSBC Reviewed on: 15th February 2024

Love Chase bank so easy to navigate, great service a...

Love Chase bank so easy to navigate, great service and 1% reward on spending is such a great bonus. Reviewed on: 15th February 2024

great service

The services is 2nd to none and provides a good rate of return on cash back and rounding up the spend. The app is very straight forward to use and provides a clear understanding of your funds available Reviewed on: 15th February 2024

No frills bank with excellent benefits

No frills bank with excellent benefits Reviewed on: 15th February 2024

Good interest rates on savings and sensible function...

Good interest rates on savings and sensible functionality on App. Well done! Large amounts of cash difficult to obtain and nothing on FAQs on website. Reviewed on: 15th February 2024

Best cash back card on the market

First and foremost, their chashback incentive is the best on the market. Also for a period, they were offering higher interest rates than their competitors. Even though other providers now offer a higher interest rate than Chase, I haven't bothered moving my money out. Reviewed on: 15th February 2024

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