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Chase Bank: Current account reviews

4.94
Based on 48,951 reviews, last reviewed 10th Apr 2026
449200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026
AS's avatar
AS

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48951)

Cashback is great and I’ve earned a fair bit of money.

5
Cashback is great and I’ve earned a fair bit of money. Savings rate used to be better than it is now - it’s not as competitive. Reviewed on: 15th February 2024

Really good and wish to be given 5 stars

5
Really good and wish to be given 5 stars Reviewed on: 15th February 2024

App is easy to use and reliable.

4
App is easy to use and reliable. Transfering money is so easy and Rate ok. Would like a good credit card products if you are considering expanding products range. Reviewed on: 15th February 2024

Best bank ever

5
Know at a glance bank balance, earn for spending, just all round brilliant service Reviewed on: 15th February 2024

Have used for 1 year with no problems

5
Have used for 1 year with no problems Reviewed on: 15th February 2024

Very good customer service

5
Excellent interest rates and good customer service Reviewed on: 15th February 2024

Excellent app, speedy customer service and growing c...

5
Excellent app, speedy customer service and growing catalogue of products. Reviewed on: 15th February 2024

No-one else can chase them down

5
I have had nothing more but the best of banking services and help from everyone at chase banking over the past 2 years since joining, can't speak highly enough of them. Reviewed on: 15th February 2024

Excellent customer communication via the app.

5
Excellent customer communication via the app. No waiting around. Reviewed on: 15th February 2024

Best Bank I’ve ever been with by far

5
Best Bank I’ve ever been with by far Reviewed on: 15th February 2024

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