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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Service is good

My experience has been fine up to now Reviewed on: 15th February 2024

Simple, easy, great interest rates.

Simple, easy, great interest rates. Earned more in 1 year with chase than in 24 years with HSBC Reviewed on: 15th February 2024

Love Chase bank so easy to navigate, great service a...

Love Chase bank so easy to navigate, great service and 1% reward on spending is such a great bonus. Reviewed on: 15th February 2024

great service

The services is 2nd to none and provides a good rate of return on cash back and rounding up the spend. The app is very straight forward to use and provides a clear understanding of your funds available Reviewed on: 15th February 2024

No frills bank with excellent benefits

No frills bank with excellent benefits Reviewed on: 15th February 2024

Good interest rates on savings and sensible function...

Good interest rates on savings and sensible functionality on App. Well done! Large amounts of cash difficult to obtain and nothing on FAQs on website. Reviewed on: 15th February 2024

Best cash back card on the market

First and foremost, their chashback incentive is the best on the market. Also for a period, they were offering higher interest rates than their competitors. Even though other providers now offer a higher interest rate than Chase, I haven't bothered moving my money out. Reviewed on: 15th February 2024

customer support

Very good customer support contacted on a couple of occasions very quick to answer, never had this type of service from a UK high street bank Reviewed on: 15th February 2024

Best account I've ever had

Customer experience is amazing - whenever I have spoken with someone they have been so helpful. The account is super easy to access and usability is easy. I have recommended chase to literally everyone I know. Best way to organise money in terms of current account, whether that be opening an account to use on holiday which is great to separate my day to day from my travel money or my current account which is very clear on incomes and outcomes of money and gives a good interest. Reviewed on: 15th February 2024

Good communication and easy to use

Good communication and easy to use Reviewed on: 15th February 2024

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