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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Simple clear and user friendly, transfer money every...

Simple clear and user friendly, transfer money every month, we have round up, linked accounts all in one handy little app Reviewed on: 15th February 2024

Easy setup, great rewards

Chase was easy to set up and is incredible simple to use. They are great at communicating, and although I’ve never had to call customer service I always feel in the loop. Plus, they have excellent benefits. 1% cash back on all purchases is a great way to save cash without even thinking about it, as well as an easy saver linked to my current account with a good interest rate. You can also create different pots for your savings - a great way to budget! Reviewed on: 15th February 2024

Always there.

If I've ever needed to get in contact with them it's almost instantly. No we are busy than usual call Reviewed on: 15th February 2024

Great bank that offers super interest and various me...

Great bank that offers super interest and various means of saving or accumulating more money! Reviewed on: 15th February 2024

Easy to use abroad and good to have cash back...

Easy to use abroad and good to have cash back Reviewed on: 15th February 2024

My Chase Bank experience

Great support, the help I need is all accessible and I get great benefits out of my account. I tell people I know and trust about chase bank to consider switching to them. I would recommend this in a heartbeat to anyone in my circle to consider switching to chase bank Reviewed on: 15th February 2024

By far the best service I've ever experienced with a...

By far the best service I've ever experienced with a UK bank Reviewed on: 15th February 2024

Brilliant app, that’s user friendly.

Brilliant app, that’s user friendly. Cashback on everyday spending and good interest rates on savings. Easy to see where you are spending your money, helping to budget. Only thing they could do to improve would be to have shared tabs like some similar style banks. Reviewed on: 15th February 2024

My first priority bank account

Chase bank is great! I have another well known bank but tend to use chase more. Lots of perks like , rewards&cash back. I think this is excellent. Plus the different accounts you can have any the very easy moving from one account to the other, I’d always put chase first now as my first priority bank account . Customer service excellent also. Quick to em respond! Reviewed on: 15th February 2024

Never a single problem

Never a single problem, (apart from authentication delays on a new phone, which I honestly think is for the best, id prefer everything to be secure. Love the 1% cashback, love that the app isn't bloated. Highly rate Reviewed on: 15th February 2024

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