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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Amazing bank - helpful, easy to use and great intere...

Amazing bank - helpful, easy to use and great interest rates! Reviewed on: 15th February 2024

Easy intuitive banking app, lot of saving options, e...

Easy intuitive banking app, lot of saving options, easy process to open an account, Reviewed on: 15th February 2024

I’ve had a great experience with Chase since joining.

I’ve had a great experience with Chase since joining. Their cashback and interest rates are highly competitive. Since having such a positive experience I’ve told family and friends to signed up. Reviewed on: 15th February 2024

All good experience with customer service

All good experience with customer service Reviewed on: 15th February 2024

Super bank to bank with always update on situations...

Super bank to bank with always update on situations and great customer service Reviewed on: 15th February 2024

I have really enjoyed my time with Chase Bank so far.

I have really enjoyed my time with Chase Bank so far. I especially enjoy the cashback. Reviewed on: 15th February 2024

Easy to use app and great to use abroad as near perf...

Easy to use app and great to use abroad as near perfect exchange rate and free cash withdrawals Reviewed on: 15th February 2024

Great account - great communication .

Great account - great communication . Easy to use . Mobile app works really well . Good exchange rates when used overseas . Good security of personal information Reviewed on: 15th February 2024

Can’t believe I hadn’t heard of this bank sooner.

Can’t believe I hadn’t heard of this bank sooner. An absolute pleasure and treasure of a bank. Easy to use app, great customer service and fantastic offers and rewards. Thank you Chase bank. Reviewed on: 15th February 2024

They are very good and friendly helpful on the phone...

They are very good and friendly helpful on the phone and online Reviewed on: 15th February 2024

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