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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Amazing Bank and amazing service.

Amazing Bank and amazing service. My money is safe and its so easy to use Reviewed on: 15th February 2024

The app and recent contact with customer service has...

The app and recent contact with customer service has been excellent. I really like using this bank. Reviewed on: 15th February 2024

"Opening a Chase bank account has been a game-chang...

"Opening a Chase bank account has been a game-changer for me. The process was seamless, and their customer service is top-notch. I appreciate the convenience of their mobile app, which allows me to manage my finances effortlessly on the go. With no monthly fees and a wide network of ATMs, Chase makes banking simple and accessible. Their rewards program and various account options provide flexibility to suit different needs. Overall, I highly recommend Chase for anyone looking for a reliable and user-friendly banking experience." Reviewed on: 15th February 2024

no problems and get cash back - winner!

no problems and get cash back - winner! Reviewed on: 15th February 2024

Easy to use, great benefits.

Easy to use, great benefits. I am saving money easily and the rewards help with this. Would definitely recommend to others. Reviewed on: 15th February 2024

Fab, flexible banking with great extra features

Love features like the cash back and automatic roundups with the current account. Incredibly easy to schedule payments and transfer money to Chase savings account. Customer service is professional, friendly and efficient. Any advice is clear and simple to follow. Reviewed on: 15th February 2024

Fantastic bank, always at the end of the phone, grea...

Fantastic bank, always at the end of the phone, great apr rates on savings, plus perks of round ups and cashback, what else could you want? Reviewed on: 15th February 2024

great simple application process, straightforward ap...

great simple application process, straightforward app, looking forward to seeing new products in the future Reviewed on: 15th February 2024

Using the Chase app makes life so easy

Using the Chase app makes life so easy and I can check my accounts anytime, anywhere. The app shows everything clearly so I can keep a close watch on my spending. Reviewed on: 15th February 2024

Friendly customer service support.

Friendly customer service support. Very swift response and assistance when you contact them with your concerns. Reviewed on: 15th February 2024

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