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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Great app , great staff and always contactable.

Great app , great staff and always contactable. Reviewed on: 15th February 2024

Very good!

Very good! I have an excellent experience! Reviewed on: 15th February 2024

Very good service In all aspects.

Very good service In all aspects. Especially its very useful for ATM services abroad Reviewed on: 15th February 2024

Very easy to navigate and good savings options.

Very easy to navigate and good savings options. Reviewed on: 15th February 2024

Only bank to give cashback on purchases without any...

Only bank to give cashback on purchases without any fees. Also no fees using abroad in the US Reviewed on: 15th February 2024

The bank has a good user experience and I feel it's...

The bank has a good user experience and I feel it's intuitive Reviewed on: 15th February 2024

Love the app it’s easy to get around

Love the app it’s easy to get around Reviewed on: 15th February 2024

Great customer service

Find my Chase card convenient to use and have enjoyed the cash back in every day spending. Easy to transfer money to my savings too. Great customer service when I contacted them. Reviewed on: 15th February 2024

Great everyday account

Excellent for everyday purchases and benefit of 1% cash back. Reviewed on: 15th February 2024

Loving my Chase account!

Everytime I’ve experienced an issue that I required information or some guidance from customer service it has been quick, helpful and easy. Love the online banking. Easy to use and reliable. Reviewed on: 15th February 2024

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