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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Chase Acronym

C: Cashback and interest - both 1%. H: Holidays - no foreign currency charges. A: App - packed with information and easy to use. S: Secure - sleek and stylish card without external details on display. E: Easy access - to linked savings account Reviewed on: 15th February 2024

Easy to use

Easy to set up, easy to use , convenient and easily accessible Reviewed on: 15th February 2024

Great selection of savings accounts as well as inter...

Great selection of savings accounts as well as interest rates Reviewed on: 15th February 2024

Outstanding service

Outstanding product and outstanding service and offers, competitive rates including the cash back offer and the saving account interest rate Reviewed on: 15th February 2024

Good current account that offers cash back on spending.

Good current account that offers cash back on spending. App is very good. Reviewed on: 15th February 2024

Easy and transparent.

Easy and transparent way to do your everyday banking. Reviewed on: 15th February 2024

Offers More than Most Banks

I was surprised that I could get interest on every item bought with the card. Roundup is something I’ve never heard of and is a great buffer when funds are running low. I especially like the live chat as it is with a human. Reviewed on: 15th February 2024

Had a query about a purchase and issue was resolved...

Had a query about a purchase and issue was resolved in minutes. I was very impressed as someone answered the phone immediately. The following day this same person contacted me to ensure ivwas happy with outcome. Reviewed on: 15th February 2024

Best UK online bank

Easy to use, reliable, good investment history. Reviewed on: 15th February 2024

Excellent features fantastic customer service

Excellent features and a fantastic customer service team… very helpful Reviewed on: 15th February 2024

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