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Chase Bank: Current account reviews

4.94
Based on 48,951 reviews, last reviewed 10th Apr 2026
449200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026
AS's avatar
AS

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48951)

Such a good bank, give great cashback rewards and in...

5
Such a good bank, give great cashback rewards and interest on money in my account and the app is really easy to use Reviewed on: 15th February 2024

Since joining I have enjoyed the range of products o...

5
Since joining I have enjoyed the range of products on offer to me Reviewed on: 15th February 2024

Chase has made finances easy for me.

5
Chase has made finances easy for me. Whether it’s moving money to friends and family or setting up standing orders, chase offers such a simplistic and efficient way of doing so. The 1% cash back isn’t bad either! Reviewed on: 15th February 2024

Great offers that other banks don’t offer such as 1%...

5
Great offers that other banks don’t offer such as 1% cash back. This is a great perk which i recommend to all of my family and friends. It is also very easy to send and receive money. Another great thing about chase is that you can spend your money abroad with absolutely no charges at all. Reviewed on: 15th February 2024

I love Chase, it's secure, it's easy to use and inve...

5
I love Chase, it's secure, it's easy to use and invest on theor banking app. Rates are good too. Reviewed on: 15th February 2024

Next Generation Banking

5
Great UI/UX in general covering all modern banking needs within the app, I moved routine banking transactions to Chase for over a year and have been daily user without any complaints. Reviewed on: 15th February 2024

Great bank account and rewards

5
Great bank account, genuinely really easy to use, the features it has are also outstanding, the rewards and being able to use abroad and no extra cost are fantastic! Reviewed on: 15th February 2024

I absolutely love banking with Chase.

5
I absolutely love banking with Chase. Since I started banking with them I now use this account for my everyday spending rather than Halifax. I love the round up feature and the money back that I get for my everyday expenditure. I always recommend Chase to all my family and friends, especially those who are trying to save. I cannot fault Chase at all and I am a very happy customer. Reviewed on: 15th February 2024

The customer service is excellent.

5
The customer service is excellent. They respond quickly and are very helpful. They keep there promises to sort things out when I've had an issue with a retailer. They are also so polite and make me feel very valued as a customer. Also get great cashback which is an added bonus. Reviewed on: 15th February 2024

Easy Banking

5
Have found online banking easy to navigate and have recommended to numerous friends & family Reviewed on: 15th February 2024

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