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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

What a fantastic banking experience that is user fri...

What a fantastic banking experience that is user friendly.Makes me smile every time! Reviewed on: 15th February 2024

Never had any issues and always seem to be giving yo...

Never had any issues and always seem to be giving you money even though you are spending money with Interest etc Reviewed on: 15th February 2024

Easy going and feels safe and secure.

Easy going and feels safe and secure. Best banking app I’ve used in a long time. There’s still some things they can add which would make it even better but it is absolutely fantastic how it is right now, just need to add pay point Reviewed on: 15th February 2024

Chase help my money to grow and helps me to track al...

Chase help my money to grow and helps me to track all my spending. Reviewed on: 15th February 2024

Great CX

Great customer service, quick and get questions answered. Reviewed on: 15th February 2024

Just a great bank How online banking should be

Just a great bank How online banking should be Reviewed on: 15th February 2024

Current account

The round up function is fantastic and I like how easily you can transfer money between accounts. App clear to follow Reviewed on: 15th February 2024

Good banking & saving the pennies, cash back and als...

Good banking & saving the pennies, cash back and also taking abroad Reviewed on: 15th February 2024

Easy to use banking.

Easy to use banking. Great benefits. Good safety Reviewed on: 15th February 2024

Brilliant Online Bank

Easy to use App, Brilliant cash back, stay on top of your finances. Reviewed on: 15th February 2024

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