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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Excellent Bank, great app!!!

I have been using it since 2020. The app is user friendly, and the systems works without any flaw. Reviewed on: 15th February 2024

For the time I have been with chase, I’ve had nothin...

For the time I have been with chase, I’ve had nothing but positive experiences, the current account is awesome, the savings account have a great interest rates, and the cash back feature os excellent, when ever I have had an issue it has always been resolved within 10 minutes, I’ve been with multiple banks and building societies, and chase by far has been the superior bank Reviewed on: 15th February 2024

Really amazing cashback, main reason I am there, goo...

Really amazing cashback, main reason I am there, good referral and reward scheme love how high the saving interest rate is and very user friendly app to use and all help is through chase workers real people which I love Reviewed on: 15th February 2024

Easy to use account.

Easy to use account.Love being able to switch money between the any savings accounts used. Good interest rate on all accounts. Like cashback. whats not to like Reviewed on: 15th February 2024

very good account.

very good account. Takes full advantage of technology for customer service. Reviewed on: 15th February 2024

The system is really user friendly, it’s made so eas...

The system is really user friendly, it’s made so easy to track my finances and move my money around. The app is excellent and quicker than other online banking apps. There is a great exchange rate when abroad and I feel really safe using my card travelling, it’s so easy to freeze it if I need to. Reviewed on: 15th February 2024

Very streamlined process, amazing offers great servi...

Very streamlined process, amazing offers great service- never been an issue. Reviewed on: 15th February 2024

The customer service was exceptional and of the high...

The customer service was exceptional and of the highest caliber. Reviewed on: 15th February 2024

Chase is the best I am always recommending it to eve...

Chase is the best I am always recommending it to everyone I use it as my current account and for savings there’s so many great benefits I tell everyone about it Reviewed on: 15th February 2024

Great for earning a bit of interest and round up soo...

Great for earning a bit of interest and round up soon adds up to a tidy amount.Greta for travelling as no charges Reviewed on: 15th February 2024

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