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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

A great bank

A great bank! Earn money while you spend and great customer service! Top bank for sure. Wouldn’t use any other bank to spend on and great for savings as earn interest. Really easy app to use and love that I can text customer service Reviewed on: 15th February 2024

Great bank and helpful customer services

Great bank and helpful customer services Reviewed on: 15th February 2024

They make everyday banking easy and really easy to r...

They make everyday banking easy and really easy to review my spending Reviewed on: 15th February 2024

I really like chase, how interactive it is, the app...

I really like chase, how interactive it is, the app is great and then how you can save your money between pots and the % you get too Reviewed on: 15th February 2024

It’s so easy to use, and the rewards programmes offe...

It’s so easy to use, and the rewards programmes offer great rates of interest. Reviewed on: 15th February 2024

Went Beyond My Expectations

So easy to set up and the one tiny query I did have was dealt with and explained fully when I rang. Have been greatly impressed so far - so much more rewarding banking than my previous bank. Keep up the great work. Reviewed on: 15th February 2024

Chase is the best banks within Europe.

Chase is the best banks within Europe. Never had any issues and also one of the banks that actually gives rewards when purchasing with it. Fast Secure and hands down best Reviewed on: 15th February 2024

Excellent customer service.

Excellent customer service. Always easy to talk to someone, never had to be in a long queue waiting to be answered and the staff are friendly, knowledgable and professional. The app is quick and easy to use and has never failed to load. Reviewed on: 15th February 2024

Very satisfied customer

Very satisfied customer, all in all. Would recommend - especially the current account with its cashback facility. Reviewed on: 15th February 2024

Using for over one year great to run company

Using for over one year great to run company Reviewed on: 15th February 2024

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