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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Chase Acronym

C: Cashback and interest - both 1%. H: Holidays - no foreign currency charges. A: App - packed with information and easy to use. S: Secure - sleek and stylish card without external details on display. E: Easy access - to linked savings account Reviewed on: 15th February 2024

Easy to use

Easy to set up, easy to use , convenient and easily accessible Reviewed on: 15th February 2024

Great selection of savings accounts as well as inter...

Great selection of savings accounts as well as interest rates Reviewed on: 15th February 2024

Outstanding service

Outstanding product and outstanding service and offers, competitive rates including the cash back offer and the saving account interest rate Reviewed on: 15th February 2024

Good current account that offers cash back on spending.

Good current account that offers cash back on spending. App is very good. Reviewed on: 15th February 2024

Easy and transparent.

Easy and transparent way to do your everyday banking. Reviewed on: 15th February 2024

Offers More than Most Banks

I was surprised that I could get interest on every item bought with the card. Roundup is something I’ve never heard of and is a great buffer when funds are running low. I especially like the live chat as it is with a human. Reviewed on: 15th February 2024

Had a query about a purchase and issue was resolved...

Had a query about a purchase and issue was resolved in minutes. I was very impressed as someone answered the phone immediately. The following day this same person contacted me to ensure ivwas happy with outcome. Reviewed on: 15th February 2024

Best UK online bank

Easy to use, reliable, good investment history. Reviewed on: 15th February 2024

Excellent features fantastic customer service

Excellent features and a fantastic customer service team… very helpful Reviewed on: 15th February 2024

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