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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Outstanding service

Outstanding product and outstanding service and offers, competitive rates including the cash back offer and the saving account interest rate Reviewed on: 15th February 2024

Good current account that offers cash back on spending.

Good current account that offers cash back on spending. App is very good. Reviewed on: 15th February 2024

Easy and transparent.

Easy and transparent way to do your everyday banking. Reviewed on: 15th February 2024

Offers More than Most Banks

I was surprised that I could get interest on every item bought with the card. Roundup is something I’ve never heard of and is a great buffer when funds are running low. I especially like the live chat as it is with a human. Reviewed on: 15th February 2024

Had a query about a purchase and issue was resolved...

Had a query about a purchase and issue was resolved in minutes. I was very impressed as someone answered the phone immediately. The following day this same person contacted me to ensure ivwas happy with outcome. Reviewed on: 15th February 2024

Best UK online bank

Easy to use, reliable, good investment history. Reviewed on: 15th February 2024

Excellent features fantastic customer service

Excellent features and a fantastic customer service team… very helpful Reviewed on: 15th February 2024

Always works and is great, also come great in handy...

Always works and is great, also come great in handy with international travels as there is no fees for other currencies Reviewed on: 15th February 2024

Excellent rewards, an easy to use app, and great cus...

Excellent rewards, an easy to use app, and great customer service. Reviewed on: 15th February 2024

Always dealt with my queries and issues professionally.

Always dealt with my queries and issues professionally. Reviewed on: 15th February 2024

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