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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

I am delighted to share my exceptional experience wi...

I am delighted to share my exceptional experience with [Bank Name]. This bank has truly impressed me with its efficiency, user-friendly app, and outstanding customer service. Managing my finances has never been more convenient, thanks to their well-designed and intuitive mobile app. The app provides seamless navigation, making transactions and account monitoring a breeze. Reviewed on: 15th February 2024

My opinion

Good rewards, up to date info but would like an online alternative to the mobile app Reviewed on: 15th February 2024

Great service & products, spend abroad is free and t...

Great service & products, spend abroad is free and that’s great value Reviewed on: 15th February 2024

Great bank with no hassle .

Great bank with no hassle . Easy to use and easy to swap all direct debit over.Would highly recommend and no credit checks like high street banks Reviewed on: 15th February 2024

Easy to use on line banking with cash back

Easy to use on line banking with cash back Reviewed on: 15th February 2024

cash refund

Good for cash refund, good way to spend your money Reviewed on: 15th February 2024

Okay for basic functions but lacks a lot of what mor...

Okay for basic functions but lacks a lot of what more established providers have. Reviewed on: 15th February 2024

All Positive

All Positive, the cashback offer is brilliant and the easy access saver savings rate is top notch. The app is so straight forward to use and setting up the account was so easy to do, getting instant notifications is such a help and being able to put pots together is a fantastic addition. Reviewed on: 15th February 2024

Excellent bank would highly recommend easy to use

Excellent bank would highly recommend easy to use Reviewed on: 15th February 2024

To get full points needs to have the ability to use...

To get full points needs to have the ability to use on two or more hand held phones/tablets. Also camera for submitting cheques on line. Reviewed on: 15th February 2024

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