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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Outstanding

Everything I’ve had to speak to chase about they have been amazing Reviewed on: 15th February 2024

User friendly Bank

The online bank app is easily to understand and use Reviewed on: 15th February 2024

Friendly ui, lots of features like spending breakdown

Friendly ui, lots of features like spending breakdown Reviewed on: 15th February 2024

Brilliant Bank

I love the roundup feature as it soon mounts up and earns a generous interest rate. The 1% cashback is great too, especially when paying for holidays, it's a real bonus Reviewed on: 15th February 2024

Very easy to use.

Very easy to use. Good response if you have an issue Reviewed on: 15th February 2024

So easy and good I would recommend

So easy and good I would recommend Reviewed on: 15th February 2024

A really top performing bank, any issues are sorted...

A really top performing bank, any issues are sorted straight away Reviewed on: 15th February 2024

Overall excellent experience really good customer ca...

Overall excellent experience really good customer care and service/support Reviewed on: 15th February 2024

Great customer experience.

Great customer experience. Spot on tech only downside is international transactions. Reviewed on: 15th February 2024

The online application works well.

The online application works well coupled with chat line and telephone calls to customer service. Reviewed on: 15th February 2024

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