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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Chase is great

In my experience, Chase has always been great and easy to use. Reviewed on: 18th February 2026

Lovely experience all round, love the round up feature

Lovely experience all round, love the round up feature Reviewed on: 18th February 2026

I love chase it’s my main current account I recommen...

I love chase it’s my main current account I recommend it to everyone just so convenient and easy to use! Reviewed on: 18th February 2026

What chase offers in interest and cash back on using...

What chase offers in interest and cash back on using debit card is very appealing Reviewed on: 18th February 2026

Straightforward banking

Easy to open account, simple and informative banking app, good savings rate at time of opening, still competitive after almost year, communication is grreat but not over the top Reviewed on: 18th February 2026

Chase’s current account is userfriendly.

The standout feature is the generous cashback program – 1 % on purchases and up to 5 % on rotating categories, which quickly adds up. Account setup is swift; verification is completed online within minutes, and the mobile app syncs instantly. Customer service is responsive, offering 24/7 chat support and in‑branch assistance when needed. The integrated budgeting tools give clear visual insights into spending patterns, boosting financial awareness. Security is top‑notch, with real‑time fraud alerts and the ability to lock or unlock the card via the app. One minor drawback is the limited number of cash‑back categories compared to some competitors, but the rates remain competitive. Overall, Chase’s current account delivers solid value, rewarding everyday spend while maintaining convenience and safety. Reviewed on: 18th February 2026

easy to use app, cashback on purchases

easy to use app, cashback on purchases Reviewed on: 18th February 2026

Opened chase account for 1% cashback and use the rou...

Opened chase account for 1% cashback and use the roundup facility Reviewed on: 18th February 2026

Good return,love the cash back offer.

Good return,love the cash back offer. Reviewed on: 18th February 2026

Great banking, only thing missing is the ability to...

Great banking, only thing missing is the ability to pay checks and cash in Reviewed on: 18th February 2026

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