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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

24/7 you can speak To human and they are most...

24/7 you can speak To human and they are most helpful Reviewed on: 13th February 2026

Always answer your queries promptly

Always answer your queries promptly Reviewed on: 13th February 2026

I have been banking with Chase for about 5 years now...

I have been banking with Chase for about 5 years now and have never experienced any issues Reviewed on: 13th February 2026

Easy to open account and easy to contact customer se...

Easy to open account and easy to contact customer service Reviewed on: 13th February 2026

Convient

Convient,no fuss,everything is easy. Reviewed on: 13th February 2026

Great product, been using for best part of 3 years...

Great product, been using for best part of 3 years Reviewed on: 13th February 2026

Fantastic bank account will never lesve

Fantastic bank account will never lesve Reviewed on: 13th February 2026

I signed up to chase at first for my hi fist funds.

I signed up to chase at first for my hi fist funds. But using them in a regular basis, I am very happy with their APR rates, and that I can access their help centre 24/7 and their so attentive and sufficient in helping me with my query. Reviewed on: 13th February 2026

Fast and secure transactions,always available real p...

Fast and secure transactions,always available real person support. Reviewed on: 13th February 2026

Telephone calls answered promptly, queries sorted wi...

Telephone calls answered promptly, queries sorted without any issues or hassle. All in all amazing customer service Reviewed on: 13th February 2026

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