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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

The online application works well.

The online application works well coupled with chat line and telephone calls to customer service. Reviewed on: 15th February 2024

Attractive interest rates, app easy to use.

Attractive interest rates, app easy to use. Good customer service keep you up to date. Very good for using abroad. Savings rates good and and savings rates without tie in good. Interest on debit card. Round up good way to save without noticing and interest on current account another good point. Reviewed on: 15th February 2024

Very good service

Very good service and great savings account. Also 1% cash back is fantastic when it comes to spending on a day to day basis. The system and app is very easy to use with everything being easy to navigate. Reviewed on: 15th February 2024

Such an easy app to use and a great company to deal...

Such an easy app to use and a great company to deal with Reviewed on: 15th February 2024

Been with chase for two years, excellent company Cus...

Been with chase for two years, excellent company Customer service very good so helpful and always helpful Reviewed on: 15th February 2024

Chase bank excellent.

I have only been a customer of Chase bank for around 6 months but the service I have received has been excellent. I have been very impressed when using my debit card abroad as there are fees or charges. Keep up the excellent work Chase as I have recommened you to my family & friends. Reviewed on: 15th February 2024

Easy to set up on line .

Easy to set up on line . Good working app thats simple to navigate . Earn money just by putting depositing cash in the account each month . All card details on line easy to access for on line payments. No negatives at the moment Reviewed on: 15th February 2024

Great bank, easy to switch,fast and easy to set up,...

Great bank, easy to switch,fast and easy to set up, recommend to a family member who has also switched Reviewed on: 15th February 2024

Amazing account with good benefits and helpful team...

Amazing account with good benefits and helpful team and support Reviewed on: 15th February 2024

Easy to use app, phone is always answered, problems...

Easy to use app, phone is always answered, problems are sorted quickly best bank ever! Reviewed on: 15th February 2024

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