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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great banking great customer services great savings

Great banking great customer services great savings Reviewed on: 15th February 2024

Fantastic Bank

The bank is the practical, good return and an amazing customer service. I am very happy with Chase and I recommend them for everyone. Reviewed on: 15th February 2024

Brilliant with the exception of adding funds

All good with the exception with paying in funds. Other methods, apart from transferring funds from elsewhere, would make for easier management. Reviewed on: 15th February 2024

Cashback is king

Cashback on all purchases is great. The app is easy to use and easy to move money between accounts and other banks. I have recommended this bank to friends and family. Reviewed on: 15th February 2024

The best bank

This bank has supported me with great interest rates and cash back for two years. They’re brilliant! Reviewed on: 15th February 2024

Great account an...

Account does everything I want including interest and cash back, so easy to move money to savings account. Could do with being able to download cheques to account. Reviewed on: 15th February 2024

I love chase it’s so easy to use a text messsge ever...

I love chase it’s so easy to use a text messsge every time it’s used excellent customer service it’s a fab app Reviewed on: 15th February 2024

Love my new Chase account!

I have only had a chase account for a few months but it has been a great experience. It was easy to set up and the app makes it very easy to manage. The interest rates are great and I love the round-up feature which makes regular saving into a high interest account very easy. Reviewed on: 15th February 2024

Love the cash back

Love the cash nlbsck..app easy to use. Customer service quick to respond Reviewed on: 15th February 2024

Excellent app, easy to navigate.

Excellent app, easy to navigate. Good savings rate. My only small criticism is; I have found the card does not always work in ATM's abroad when other cards do for some reason. Also making payments online in foreign countries often fail. Reviewed on: 15th February 2024

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