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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Marvelous current account

It's a great account pays interest on spending and also customer service is brilliant I have had to call a few times and they have always dealt with my problem quickly and sufficiently and it also has a great online banking app which is easy to use. Reviewed on: 15th February 2024

very easy to use banking.

very easy to use banking along with features such as cash back and Round ups.I I have not rated 5 stars for customer service as not required it yet as the banking app is easily to understand and i have had zero issues not rated 5 stars for customer service as not... Reviewed on: 15th February 2024

Great faultless app and service - instant rate incre...

Great faultless app and service - instant rate increaese and fee free overseas txns! Reviewed on: 15th February 2024

Money back on spending.

Money back on spending. What’s not to love. Reviewed on: 15th February 2024

Easy to use, good customer service.

Easy to use, good customer service. It’s a shame they don’t do a teenagers account Reviewed on: 15th February 2024

You can get your money back as long you keeping use.

You can get your money back as long you keeping use. I really like to use tha chase card because it was have benefit for that. Reviewed on: 15th February 2024

Very good service provided, good interest rates and...

Very good service provided, good interest rates and deals provided with cash back Reviewed on: 15th February 2024

First class service since using switch service - all...

First class service since using switch service - all issues resolved Reviewed on: 15th February 2024

Cash back offer is great!

Cash back offer is great! However, only can be accessed via app which sometimes has issues updating transactions. Reviewed on: 15th February 2024

Amazing well done Chase.

Amazing well done Chase. Opened my account together with a saving account in minutes. Very easy to use the app. Thank you. Reviewed on: 15th February 2024

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