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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

I really love how easy the bank is to use and the cu...

I really love how easy the bank is to use and the customer service team are the best, very quick at responding and always doing there best to help me Reviewed on: 15th February 2024

Ringing up is so easy .

Ringing up is so easy . Not like other banks . IF I have to ask a question it is sorted promptly. Reviewed on: 15th February 2024

CHASE!! GREAT BANK

Although there dd switch service didn't work as should they were quick to resolve and sorted my payments and compensated accordingly. Great service as always Reviewed on: 15th February 2024

Easy to setup and use

The app is very easy to use, the account very easy to setup. The cash back is a good deal. Reviewed on: 15th February 2024

Great service, excellent account!

Easy to manage, competitive rates, great service. Flexible and easy to move money between accounts. Very pleased overall. Reviewed on: 15th February 2024

Simplified banking I like

Great app, decent rates and cash back plus the notification anytime my card is used is a great peace of mind my other provider doesn’t do. Overall a happy customer Reviewed on: 15th February 2024

Reliable, good saving rate

Reliable, good saving rate, and wonderful customer services Reviewed on: 15th February 2024

I was supposed and did not feel judged and was suppo...

I was supposed and did not feel judged and was supposed to get money back . Reviewed on: 15th February 2024

Chase has been great.

Chase has been great. I use both to travel and do all my monthly spending. Reviewed on: 15th February 2024

Great bank & app

Since opening a Chase account I can actually save money. Their app is easy to use & so far I have had no issues. The 1% back is great as well as the round up, better than my local bank. Reviewed on: 15th February 2024

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