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Chase Bank: Current account reviews

4.94
Based on 44,228 reviews, last reviewed 5th May 2025
217% increase in 5 star reviews
in the past 90 days
4100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Good bank I have not been with chase for long but I’m already seeing the benefits of the bank. You can earn cash back you can see where you money is going and i... Read more Reviewed on: 5th May 2025
Hannah B's avatar
Hannah B

Latest lowest rating:

1

Chase started very well high interest on savings exc... Chase started very well high interest on savings excellent rewards and good cash back. Chase have lowered interest rates to 3% better products out the... Read more Reviewed on: 22nd April 2025
Simon h's avatar
Simon h

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (44228)

So easy and user-friendly

5
Chase is the first truly on-line bank I have used and I have been absolutely delighted with it. It’s interface is user-friendly and the link with the savings account means I can transfer money from savings (with a good rate of interest) to current even if I have been fight short at the till. Reviewed on: 17th March 2023

After registering & having the account setup all swimmingly fine since..

4
The process can be a little delayed in having the account set up but once completed the user interface is intuitive & easy to use along with great rates and helpful "customer service" personnel that are knowledgeable, polite and helpful also. As well as having some of the best "Interest rates" going for saving and current accounts. Reviewed on: 17th March 2023

Account integration

5
I~ find the app very user friendly with none of the restrictions of the main 4 bankls - very refreshing that you are not hampered by dumb solutions asking if you want to send money to an account you keep sending money too. Reviewed on: 17th March 2023

Very professional almost immediate response with a human voice.

5
It is such a pleasant surprise when Chase answer your queries almost immediately alleviating any anxiety or stress. What is most hateful with other companies is when they say "our agents are very busy pls hold your call is important to us" - what stuff and nonsense - it is inefficient, under-resourced, unprofessional which you do NOT get with Chase. Well done Chase - I am your no 1 fan - keep it up - I am beating the drums for you - YOU ARE THE WINNER IN MY EYES. Reviewed on: 17th March 2023

The Best of Banking

5
I can't fault Chase Banking app at all. It's usefulness for organising and managing your money is excellent. You can see at a glance how and where you spend your money and receive alerts every time a purchase is made. I love the round-up feature when you shop and the percentage rate offered on savings. This Bank is a long-term keeper for me. Reviewed on: 17th March 2023

Easy to use app

4
Instant notification of spend, easy fingerprint login, easy to review account. Reviewed on: 17th March 2023

Bobby Saint-Preux and Chase are on your side in WPB

5
I bank with Chase in West Palm Beach, Florida. Bobby Saint-Preux is my Business Relationship Manager. He gives great advice. He's crazy good at Basketball. And he's just a good guy to be around! Reviewed on: 17th March 2023

Never had a problem - all good

5
So refreshing after years of dealing with traditional british banks who seem to go out their way to make things as difficult as possible - but easier for themselves. Reviewed on: 17th March 2023

Banking made simple and efficient.

5
Chase has made banking rewarding and simple in a market that has become stale. From efficient customer service, being reactive to changes in the economy and constantly rewarding their customer base. Chase is breath of fresh air. Reviewed on: 17th March 2023

Superb on all counts

5
Benefits, good linked savings, 5% on top ups, ease of use, bang up to date on your spending, brilliant customer service! Reviewed on: 17th March 2023

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