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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Best banking app ever!

So easy to manage the account on the app and on the go. Easy transfers to and from savings too. Reviewed on: 15th February 2024

Absolutely love the Chase Card.

Absolutely love the Chase Card. How can anyone not be happy with earning 1% interest when using the Chase card for everyday purchases as well as earning 5% interest from the Round Up? Each month, I transfer the 1% reward earn from Spending Account into the Saving Accounts and earn another 4.1% interest. The 5% earnings for the Round Up have to be moved, in my case, into the Saving Accounts at the end of the year. The money I earn over the past year from the Saving Accounts accumulate and is as spending money while on holiday abroad. There is no fee or charge for using the Chase card abroad and still earn interest. What a fantastic and brilliant service and yes I am a very happy customer and highly recommend the Chase card to my family and friends. Reviewed on: 15th February 2024

Bank have rewards on purchases and anything need fro...

Bank have rewards on purchases and anything need from suport they are very helpful Reviewed on: 15th February 2024

A friendly bank.

Chase is a friendly bank which does exactly what it says it will. It has an easy to use app where you can check your spending, saving and balance at a glance. Reviewed on: 15th February 2024

Great benefits and easy use.

Great benefits and easy use. Everything you want from your bank Reviewed on: 15th February 2024

Amazing bank.

Amazing bank. Best rates of interest, ease of use and even a card I can use to get cash back when abroad! Have had no problems whatsoever and no hoops to jump through. Can’t ask for anything more. Reviewed on: 15th February 2024

I had a scam and your team sorted me out ASAP and I...

I had a scam and your team sorted me out ASAP and I can say that its a great bank im really appreciate your help, and thanks for letting me have great support service. Reviewed on: 15th February 2024

An advance refund for a fraud purchase

Chase Bank offered me an advance refund for a fraud purchase I did from a scam. Although the amount of money involved is little, its customer services did comfort me. Reviewed on: 15th February 2024

On the few occasions I’ve had to phone call is alway...

On the few occasions I’ve had to phone call is always answered promptly and query resolved. Reviewed on: 15th February 2024

Great service and easy to get hold of someone

Great service and easy to get hold of someone Reviewed on: 15th February 2024

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