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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48944 reviews)

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4.94

Based on 48,944 reviews, last reviewed 28th Mar 2026

448600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Not just the current account.. Not just the current account but Chase's saving account is excellent as well. Reviewed on: 28th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48944)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Excellent customer service, easy APP use and straigh...

Excellent customer service, easy APP use and straightforward, interest rate on savings is good. Reviewed on: 13th February 2026

Chase Bank

Excellent so far no issues. A very reliable service with good customer support. Reviewed on: 13th February 2026

Love my banking experience with Chase

Love my banking experience with Chase Reviewed on: 13th February 2026

Positive experience

All positive with my experience and the rewards for spending helps build up a piggy bank Reviewed on: 13th February 2026

Their customer service support is excellent!

Their customer service support is excellent! Always easy to get hold of and they go the extra mile! App is easy to use and I’m in control. Love this bank. I wish others were like Chase! Reviewed on: 13th February 2026

Great card to use when abroad

Great card to use when abroad feel totally safe from fraudulent activities and feel as though getting best rates when spending in different countries Reviewed on: 13th February 2026

Good customer service, very tough fraud team!

Good customer service, very tough fraud team! Been enjoying the boosted interest for the first 6 months in the savings pot, and the instance access makes it very easy to use except if you try to pay someone new a significant amount - then you have to jump through quite a few hoops to prove you are not being scammed! Reviewed on: 13th February 2026

They are,great, always responsive in person via phon...

They are,great, always responsive in person via phone or message ,sorted out any issues straight away.A really good bank Reviewed on: 13th February 2026

Very easy to maintain every day spending

Very easy to maintain every day spending Reviewed on: 13th February 2026

Been with Chase for over 3 years and Ive had an amaz...

Been with Chase for over 3 years and Ive had an amazing experience Reviewed on: 13th February 2026

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